I have a heavy team focus, at both work & home. You’ll often catch me spending time with my family, going for walks in the park & playing games. Our time is precious, so please remember to invest it in your teams, relationships & family.
I learned this from an early lack of life balance from networking, studying project management, traveling for work, & conferences…Leadership at home is important for our children as emerging leaders, & to best support our partners.
Led a global team of developers in managing over 20 projects simultaneously.
Successfully launched more than 50 products on Amazon for 10+ sellers, leveraging chatbots, review funnels, gift cards, and visa cards. Achieved remarkable results with the highest monthly spending of up to half a million dollars against revenue of $9 million in the first month of launch.
Conducted extensive research for new projects and spearheaded the development, design, and maintenance of four software products focused on repetitive sales. These products included review management, 3PL warehouse integration, e-commerce integrated gift plans, and chatbots.
Implemented an automation strategy to integrate two legacy systems with CRM, resulting in cost savings of $6,000 per month in licensing fees for the 3PL system integration.
Streamlined processes through SKUVault integration with CRM, automating inbound and outbound operations, daily live reporting, and eliminating manual data entry. This significantly reduced processing time and provided users with a user-friendly interface for managing inbound information within minutes.
Ensured timely service delivery by managing at least five active projects simultaneously and monitoring quality fulfillment. Prioritized customer satisfaction and maintained successful relationships with virtual teams and clients across various countries, including India, Philippines, Pakistan, USA, Ecuador, and Canada.
Implemented automation for client contracts using e-signatures, saving time and resources in contract management.
Conducted extensive research on integrating new technologies with CRM, such as Five9, e-signatures, sellertools, manychat, landbot, PHP sites, mindbody, MySQL, SKU Vault, and more.
Developed and executed e-commerce sales strategies for clients on multiple platforms, including Shopify, WooCommerce, and Amazon.
Conducted thorough research and implemented cost-effective integration solutions for client legacy systems using APIs, webhooks, and Zapier. Provided training to staff members for successful implementation and fulfillment of integration projects, resulting in significant cost savings.
ENGETIC MARKETING · FULL-TIME
Chief Technology Officer
Jun 2022 – Present · 1 yr 1 month
Projects
Oracle business intelligence
Jul 2016 – Present
Oracle Supply Chain Module / Sales and Distribution Module / Sales Force Automation
Mar 2014 – Present
Oracle incentive compensation
Mar 2017 – Aug 2017
Licenses & certifications
Marketing Analytics: Price and Promotion Analytics
University of California, Berkeley through edX
Issued Feb 2018
Oracle Order Management TOD
Oracle
Issued Nov 2014
Project Management PMBOK
AUC – Partner in Transformation
Issued Apr 2014
Bridging Differences : The Art Of Creating Agreements
Timelenders
Issued Apr 2013
Key Account Management
Ashraf Chaudhry Associates
Issued Apr 2012
Strategic Vision
Timelenders
Issued Oct 2008
edX Verified Certificate for Programming in R for Data Science